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FAQ
What should I do if I wish to apply for the medical fees to be prepaid because the doctor wishes to hospitalize me?
How could I supplement the case record for outpatient service or emergency treatment if I forget to have a doctor to do so?
Could it be reimbursed for females due to pregnancy, gestation, or abortion?
Could I be reimbursed if I go to see a dentist in hospital?
What should I do for application for being reimbursed after receiving medical service?
Why is not all the fees for my outpatient service reimbursed? How had it been calculated?
If I have been hospitalized for many times, could the fees be claimed from the insurance company?
If I want to be hospitalized in a public hospital, including living in a single room, Department of Foreign Patients, Wards for High Officials, Wards for Patients in Special Needs, and suites, etc., could the fees also be claimed?
Why does the outpatient service deduct RMB 650? What does “the deductible” mean?
Among the diseases listed by you, what are the types for out-patients?
Under which kind of condition is the claim of the insurance we bought unable to be settled?
Where can I get more detail insurance instruction?
I received a red card for insurance from my teacher. What is it for?
INSURANCE PURCHASE
I wish to buy insurance for overseas students to China, so would you please tell me what I should do to buy them?
If problem arises when I buy your insurance on the internet, then what should I do?
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